Our Annual Software Maintenance and Technical Support (ASM&TS) program is a comprehensive support program available on a yearly subscription basis. The program provides quick and thorough assistance to specific issues, involving you in the process.
When you purchase an ASM&TS you receive:
The cost of the renewal for 1 year is 20% of the product price for Advanced product line and 40% for the Naked product line, without exception.
Please, have in mind, that no free support and maintenance will be provided for the licenses with expired ASM&TS contracts. No exceptions will be made regardless of whether the channel is on air or off air.
Pre-expiry date renewal. ASM&TS contracts renewals conducted before the ASM&TS expiration date receive a 10% discount on the price.
Post-expiry date renewal. Expired ASM&TS contracts can be renewed at any time. The start date of the new ASM&TS contract will be the date of ASM&TS expiration.