|April 15, 2020
Dear Partners, Customers and Friends,
COVID-19 is affecting everyone. The world is facing a serious challenge to protect citizens health and to diminish the impact of coronavirus on the world economy. For our company the health of our employees is of utmost importance. That is why we have implemented remote working processes where applicable. Our support department continues to work as usual – from 8.00 a.m. to 11 p.m. (GMT+3) in order to keep the systems of our customers operational and provide quick and thorough assistance. Things are changing quickly but X-Pert Multimedia Solutions is ready to serve you during these uncertain times.
In addition, we would like to inform you that we have created a special section of our web site devoted to support, train and assist you how to use our products. At http://manual.x-pert.tv you can find our product manuals. They will guide you step by step through the main functionalities, menus, commands, shortcuts and give you essential tips for your next project.
As we have received several requests, we would like to assure you that our products are compatible with Windows 7. We know that there are still many companies that are not ready or are not planning yet to upgrade their operating systems and servers to Windows 10. Our mission is to help you provide sustainable continuous technology and business processes.